Saturday, September 04, 2010 4:23 PM

Network Monitoring and Management

At Golden West, we know you can't manage what you can't measure. Our 24/7 monitoring, alerting, and reporting service provides us with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment. You have invested in your IT infrastructure and rely on its performance, security and reliability. Golden West's services not only ensure you have a qualified team ready to service this critical asset, but also the real-time data to ensure its being done on time, when needed, using the most advanced network asset tracking and performance monitoring.

Only Golden West offers a comprehensive solution that provides technical and on-site support just when you need it. Predictable monthly costs allow you to rest assured that the right skills and expertise are on duty to keep your critical business infrastructure working and secure.

The Benefits bar

Internal diagnosis of a problem typically takes about one hour (on average).
i-Witness Network Monitoring can tell where the problem lies, pin-pointing it at its source.

  • Reduce Support Costs
  • Increase Network Availability and Decrease Downtime
  • Improve Network Performance
  • Reduce Recovery Time
  • Improve Network Planning and Maintenance Through Access to Network Performance Reports

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The i-Witness/Golden West Advantage bar

The Network Operation Center at Golden West employs technology professionals with years of experience at analyzing networks, statistical data, and working with HP OpenView. We process, on average, 95,000 events per minute and 15 gigabytes of information per day. Located in the heartland of America, our technology professionals have a solution-focused attitude that carries over in every problem that arises within your network, ensuring that you get the notification you need.

i-Witness Family

The Features of i-Witness Network Monitoring & Management

  • Real-time monitoring and alerts
  • Clear event categorization
  • Customized escalation
  • Network performance statistics for long-term analysis
  • Problem-source analysis
  • Web access to view information on events
  • Problem resolution add-on packages

Contact Golden West for more information.

"For us, it came down to a question of how much was it worth to be able to sleep at night knowing that our system is functioning and secure. Golden West Technologies and Internet Solutions have given us that confidence at a price much less than if we were to hire our own IT staff."

- Chris Cutler, Vice President of Recreational Adventures Corp,

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