Tech Talk: AI beyond the traditional dial tone

Businesses need strong communication systems to keep work moving and customers happy. Old phone systems can slow teams down and create extra work. AI offers smart call routing and allows your team to respond faster and provide better customer service.

Join this Tech Talk to learn simple ways to use AI in your business with real examples from Mitel and Golden West Technologies.

Business leaders and IT teams are invited to attend the two-hour discussion. Afterward, network and enjoy a social hour with complimentary appetizers and an open bar.

AI beyond the traditional dial tone

Wednesday, June 17, 2026 from 2 to 5 p.m.

Hyatt Place Rapid City Downtown

Seats are limited. Register today.

What you will learn

AI workflows that improve communication

Mitel experts will demonstrate how AI and automation transform modern voice platforms. You will see how you can:

• Improve customer service with smart call routing.
• Answer calls faster with an AI auto attendant.
• Reduce manual work with mailbox automation.
• Send real-time event alerts and response workflows.
• Capture voice recordings with clear transcriptions and summaries.

Building a system that supports AI

Golden West Technologies will show you how to prepare your communication system for AI. You will see how to:

• Choose the right equipment for modern voice and collaboration.
• Build a secure and reliable setup that supports AI tools.
• Remove bottlenecks that slow down calls and workflows.
• Plan for growth so your system stays fast and dependable.

Live demo of Mitel Workflow Studio

Witness how Mitel Workflow Studio:

• Automates full voice workflows.
• Creates smooth customer interactions.
• Builds smart call flows.
• Connects with the full Mitel platform.