Today, at least half of businesses use AI for two or more functions in their work. If so many businesses are implementing it, does that mean there are benefits to doing so? The answer is yes, as it can make work easier for your business or organization.

AI can help you make better decisions. Just like surveys collect data about what people think, AI can indicate current trends for businesses. For example, AI can analyze sales data, local events, and even weather forecasts to help a grocery store predict demand for various products.

Using AI to automate repetitive tasks boosts efficiency. Moving numbers from a spreadsheet into software is tedious and takes time away from meaningful work. AI can’t be a CEO, but it can handle data entry and other routine jobs with ease. Even healthcare professionals use it to organize scanned handwritten records with digital files for convenience.

AI can improve customer service. While chatbots are still developing, they already provide 24/7 accessibility when representatives are unavailable. They can also serve as the first point of contact, organizing customer issues and quickly directing them to the correct department, reducing wait times.

Businesses using AI can reach their target audience more effectively. With countless platforms and advertising options, makes breaking through online noise harder than ever. AI collects data on popular trends and allows you to deliver your message to the right consumers. Less time spent on research means you can have your voice heard exactly where you want.

Now, your business or organization can leverage insights from AI and make business better. For business strategies you can implement and other technology expertise, join monthly webinars from Golden West Technologies or register to attend the TECHLeadership Conference on Oct. 15, 2025.

Sources: University of Cincinnati